Shipping & Payment Info

1. Shipping Methods and Costs

We select the most cost-effective shipping method for your order, which may include:

• USPS Ground Advantage: Typically used for lighter shipments.
• UPS Ground: Used for heavier or larger items.
• Free Delivery: Available within a designated zone in Galion, OH, on select products (indicated at the time of purchase; exclusions may apply). Customers can choose their delivery day at checkout, though some days may be excluded and will be indicated during selection.
• In-Store Pickup: Free for orders picked up at our Galion location.

Shipping costs, if applicable, will be displayed during checkout before you confirm your order.

2. Delivery Timelines

Once your order is processed:

• USPS Ground Advantage or UPS Ground: Typically arrives within 1-5 business days, depending on the chosen method and order weight.
• Free Delivery in Galion, OH: Delivered on the customer-chosen day within 1-2 business days, depending on order volume. If we cannot deliver at the chosen time, we will contact you to reschedule.
• In-Store Pickup: Typically ready within 2 hours after order confirmation.

Delivery times may vary due to factors like holidays, weather, or carrier delays. You’ll receive a tracking number via email once your order ships (if applicable).

3. Shipping Restrictions

We currently ship to addresses within the United States. Some items may have shipping restrictions due to size, weight, or local regulations. Contact us if you have questions about specific products or the Galion, OH delivery zone.

4. Payment Methods

For online orders, we accept the following payment methods at the time of purchase:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover).

5. Payment Security

We prioritize your security. All transactions are processed through secure, encrypted payment gateways. We do not store your payment information on our servers; it is handled directly by our trusted payment processors.

6. Contact Information

For questions about shipping or payments, please contact us at:
Email: info@libertyfhg.com
Phone: 419-468-6040
Address: 222 S Liberty St, Galion, OH 44833
Business Hours: Monday-Friday 9:00 am - 5:00 pm

Thank you for shopping with LibertyFHG. We’re here to assist with your order every step of the way!